1),Are your goods original? Answer: On our website,there are two kinds of products.One is replica(the name brand items), another has no brand(the designer items).If under SUPER QUALITY ITEMS under name brand,they are best quality imitations.We can produce for you with your own brand once you select any styles with certain quantity.

2),what are your terms of payment?
Answer: we can accept paypal,credit card,western union,money gram,T/T bank transfer.Please contact online service for more information.

3), What is your minum order quantity ?
Answer: no minium order quantity.Please register and then you will see the wholesale price. The wholesale price on our website is for small quantity. just over $50(wholesale price total) If buy more ,you 'll get cheaper price.The more ,the cheaper of each.If less than USD50(wholesale price total),you have to buy at retail price.We can provide CHEAPEST wholesale price with shipping cost but good quality!If you buy big quantity and find cheaper price just let us know.

4),How to process my orders?
Answer: Please register first and then select what you like in shopping cart.We will add shipping and email to you after you click “add shipping” button.You may pay online according to our email.

5),What is your delivery time ?
Answer: after payment, we will send items within 24-72 hours.If we haven’t the items in stock,we will email to you and let you know in advance.You may select other styles to replace. If we haven’t received your reply within 24 hours,we may send similar one but same material or size you want.

6),How long will it take the goods to reach me?
Answer: we usually send by EMS that is from post office.You will get within 10-15 working days.If you need fast shipping,we may use DHL,UPS etc.But you have to inform us in advance.

7),If the items are hold in china customs , how we should do?
Answer:  we have very good relations here, if the goods are hold in china custom, we will bear all the risk here that is to say we will resend yor orders till you get it or we will refund your money.

8),How much is the cost to ship the goods to our country?
Answer: it is depend on the country area, and the way of shipping by express or  air courier pls contact for details.

9),How can I know about my order status?
Answer:once we send the items, we will provide a tracking number to you by email with which you can check your order online. We are also keeping an eye on your items until they reach you. For air parcel shipment orders, we will send you pictures of shipping bill too if you need.

10)Whats the size on your site.
Answe:Please refer to this webpage . http://www.karrylady.com/size_table.php  

11),What about discount
Answer:You will get 1% disocunt if accumulative total over USD500;2% disount if accumulative total over USD1000,3% if accumulative total over USD2500.
You can get Free shipping if over certain quantity. If you buy jewelry over USD500,you can get FREE SHIPPING!If you buy mixed items over 60pcs,we can share shipping with you!But coupon and customer loyalty discount will not be available if free shipping or promotion items.

You can enjoy points discount too by introducing others to our online store. Please refter to http://www.karrylady.com/information.php?info_id=15

12)What is the duty/tax of the goods?
Answer:Usually we send by EMS that is no need any duty or tax according to our experience but if it happens the buyer is responsible for any tax and/or duty charged or customs hold by their country.We will give discount in next order accordingly.

Contact us
If you have any questions,you may contact online service or please email to us .Our service team will reply to you wthin 6 hours by email.Our email address is karryladysales@gmail.com
Wish you a happy shopping here.